Welcome to https://crystale.co (the "Website"). These online shopping terms and conditions, privacy policy, personal data collection statement, and disclaimer apply to your browsing and use of this Website, as well as your transactions with Style Natural Crystal Ltd. ("the Company") for purchasing goods or services through this Website. Please read the shopping terms and conditions, privacy policy, personal data collection statement, and disclaimer of this Website carefully before using it. By using this Website or any part of it, you indicate that you have read, accepted, and agreed to be bound by these terms and conditions.

1. All product prices and discount offers are based on the information displayed on the Website at the time.

2. You must complete the information on the online billing form to proceed with online transactions.

3. After receiving your order information, the Company will promptly make final confirmation and arrange delivery or self-pickup according to the availability of the goods.

4. The Company reserves the right to change product prices without notice, and all orders must be fully decided and confirmed by the Company based on stock availability.

5. After completing an online transaction, we will send a shopping receipt to your email address, but all orders are subject to final confirmation of product availability.

6. If you notify us of a change of address during the delivery period after confirming the order, the Company reserves the right to charge additional shipping fees.

7. All orders are subject to final confirmation of product availability. If the Company cannot provide any goods or services in your order, you will be notified via phone or email by the requested delivery date to arrange a refund.

8. Upon receiving the goods, you must check whether the ordered goods are damaged. If you find any damage (excluding intentional damage), please notify the Company's customer service department within 24 hours from the date of receipt to arrange a replacement. The Company reserves the right to review the adequacy of your return or exchange reasons and refuse any return requests.

9. Except for refunds or returns as specified in sections 7 and 8, the Company and the Website are not responsible for any direct or indirect risks, losses, or damages resulting from transactions conducted using this Website. You assume all risks.

10. The Company will make every effort to ensure that goods are delivered to the provided address before the delivery date. If the goods are not successfully delivered 60 days after the delivery date due to reasons related to you, the Company reserves the right to refuse any refund requests.

11. In case of any disputes arising from refunds or returns, the Company reserves the right to make the final decision.

12. The Company will not be liable for any responsibilities or compensation if unable to provide the required goods or services accurately due to force majeure (including but not limited to natural disasters, fires, floods, accidents, riots, wars, government policies, strikes, or any other circumstances beyond the Company's control).

13. The content provided on the Website, including but not limited to text, files, music, sound files, photos, videos, graphics, or advertisements, is for online browsing only and protected by copyright, trademark, patent, or other intellectual property laws. You may download protected content for personal or non-commercial use only. You must retain complete content and not reprint, copy, distribute, or create derivative works from the downloaded content without prior written consent from the Website.

14. You must not use the Website's content for illegal purposes. You are fully responsible for the information transmission process. The Website reserves the right to prohibit any actions that damage the Company and third parties or are illegal. However, the Company, the Website, and its employees and directors are not responsible for any actions taken or not taken by you online. You must comply with local and international laws and not engage in illegal activities, including but not limited to the following actions:

- Infringing on others' privacy and damaging reputations, such as defamation, harassment, stalking, and threats.

- Creating and disseminating inappropriate, abusive, defamatory, offensive, obscene, immoral, or illegal information.

15. No other person or company, except the parties to the online shopping contract, has the right to enforce the relevant online shopping terms according to Hong Kong SAR Law, Cap. 623 Contracts (Rights of Third Parties) Ordinance.

16. These terms and conditions will be interpreted and governed by the laws of the Hong Kong SAR of the People's Republic of China ("Hong Kong"). You agree to the non-exclusive jurisdiction of the courts of Hong Kong.

17. Each part of these terms and conditions is limited to the extent permitted by law. If any part of these terms is prohibited or unenforceable in any jurisdiction, only the prohibited or unenforceable part will be declared invalid in that jurisdiction, but the remaining parts will remain valid. The validity, legality, or enforceability of the rest of the terms will not be affected in other jurisdictions.

18. The Company reserves the right to modify these terms and conditions at its absolute discretion.

19. In case of any disputes, the Company reserves the right to make the final decision.