CRYSTALE ships to almost every country around the world, covering North America, South America, Europe, Asia, Africa, and Oceania. We use professional and reliable international shipping companies to ensure your package arrives safely at your destination.

We carefully pack your goods before shipping. You can shop with peace of mind and enjoy our service, as your ordered goods will be delivered directly to your doorstep.

Local (Hong Kong and Macau) orders:

• Enjoy free express shipping when you purchase any product worth HKD 800 or more.

• If the order is less than HKD 800, the shipping fee is HKD 45.

Overseas orders:

• Free shipping policies for overseas orders vary globally. Please refer to the list below for details.

• Listed shipping fees apply to most orders. If the order exceeds 2kg or involves large items, additional shipping fees may apply. Our staff will contact you to discuss logistics arrangements. If you do not accept the additional shipping fee, you can cancel the order for free. If you have any questions, customers can also email us to inquire about costs before purchasing.

* International shipping times depend on the location of your city or country

Note:

• To ensure customers receive their goods as soon as possible, we will deliver within 1 to 5 working days after confirming the order. (If you need to change the size of the bracelet/ring, please provide this in the remarks when placing the order.)

• Delivery times will be affected by public holidays, during which couriers will provide limited services. These are beyond our control. Normal services will resume immediately after each holiday. We apologize for any delays caused during this period and kindly ask our customers to be patient.

• All estimated/general delivery times are based on real data collected from past orders and are for reference only.

If you have any inquiries, please email info@crystale.co